Shipping
We process all orders within 3-5 business days (excluding weekends and holidays). Once your order ships, you will receive a confirmation email with tracking information.
Estimated Delivery Times
- Standard Shipping: 3โ7 business days
- Expedited Shipping: 2โ3 business days
- International Shipping: 7โ14 business days (varies by destination)
Shipping rates are calculated at checkout based on your location and selected delivery method.
Please ensure your shipping address is accurate at checkout. We are not responsible for delays or lost packages caused by incorrect address information.
Returns
We offer a 30-day return policy from the date of delivery.
To be eligible for a return:
- Items must be unused and in original condition
- All original packaging and tags must be included
- Proof of purchase is required
To start a return, please contact our support team at [your support email]. Once approved, return instructions will be provided.
Please note:
- Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.
- Refunds are issued to the original payment method within 5โ7 business days after we receive and inspect the returned item.
Exchanges
If you received a defective, damaged, or incorrect item, please contact us within 7 days of delivery. We will arrange a replacement at no additional cost.
Guarantees
We stand behind the quality of our products.
If you are not satisfied with your purchase, we will work with you to make it right โ whether that means a replacement, store credit, or a refund in accordance with our return policy.
Your satisfaction is our priority.